What to look for in a VOIP phone

So, your office has finally decided to get rid of its clunky old landlines and jettison into the modern day with VOIP phones. The devices have all the same features as normal office phones and work right through the internet, saving users major money on phone bill.  The technology also enables employees to work right from home on their own computers. Home workers save companies money on everything from office space to energy bills and they even use their own Internet service. Your only real problem now is selecting which VOIP phone is the best for your office.

There are a lot of options out there when it comes to VOIP phones and selecting one can be a daunting task. You want to make sure your phone is cost effiective, technologically sophisticated and comes with all the features you will need to make your business run smoothly.

Make sure you have a good plan

Although the main advantage of a VOIP phone is saving money, you don’t want to be penny wise and pound foolish. Make sure that the plan you select, comes with 24/7 customer service. Make sure the company you are working with offers you the option of using your computer desktops, smart phones and tablets, in addition to the traditional desktop phone.

Make sure it comes with a full package of features.

VOIP phones are ever evolving and you will want to make sure that your phones come with all the lasts features.  A good service provider will be able to tell you which features will benefit you the most.

One of the most convenient features available is call forwarding to cell phones. This technology enables you to start a call on your VOIP phone and seamlessly forward it to your cell phone with the person you are talking to never being the wiser. You could be on the train going home while finishing up that important meeting.

You can also get your voicemails sent right to your email so that no matter what you are doing, you will be notified of anything that may be pressing at work. An attendant feature is also a good idea as it will allow callers to select from a list of extensions so they can get through to the right person or department. You can also get a phone conferencing feature, which may be critical if you have a lot of remote workers.

Select the company you work with carefully

Do you think the best person to provide you phone service is a big company? You may want to think again. The bigger the company, the more people they are serving and the more likely they are to have service outages and long wait times for customer service.

A small local company is more likely to give your company the attention it deserves. A small company will also be able to take the time to learn the ins and outs of your business. Not only will they be able to recommend the best VOIP plan for you, they will be able to provide knowledgeable troubleshooting and solutions for your VOIP phones.

Metro Networks can provide your company with full VOIP services. Feel free to call our IT Specialist for an estimate at 559-492-5985.

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