So, you’ve been in business for a while now and you have always managed your computer systems and data storage for yourself. You have a copy of, “ IT for Dummies” and you are no slouch when it comes to figuring out what it is that’s causing problems with getting and receiving Emails, you always complete downloads successfully and you’ve created your own shortcuts for just about everything your employees need to do on their computers. You haven’t used a professional IT company before and you are not sure why you need one; until something really goes wrong.
No matter how tech savvy you are, there are sometimes when you need professional help for problems that arise with your computer system. You could always hire a company to help you in an emergency, but a company you hire at the last minute may take advantage of you financially and not really understand the specific needs of your business. There are many benefits to having a professional IT company that is located in the Central Valley on retainer.
1. It will increase your value to your customers.
The last thing you need when your business is romancing a new client, is to have something go wrong with your computer system. A lost record, a security breach or a software crash can make you look incompetent and unprofessional.
A professional IT company can manage your data in a manner that is user friendly and accessible, making it possible for you to provide seamless customer service to your clients.
2. It will save you time.
No matter how well versed you may be in technology, you still have a job to do and an important one. It can’t benefit you to sit around all day Googling instructions on how to get bugs out of a software program or how to increase you security.
An IT company’s entire job is to make sure your companies computer system is running smoothly. You’ll never have to drop everything to deal with that program that won’t open or look for that missing data again if you have a local computer geek at the ready, waiting to come to your rescue if anything goes wrong.
3. An IT company can keep up with the latest trends.
Even if you are the most technically knowledgeable dentist in town or the most internet savvy personal trainer anyone has ever met, chances are you do not keep up with technology the way an IT professional would. Computer technology is a huge industry that changes on a daily basis.
An IT professional will be up on all the latest changes and modifications to any operating system or software. He or she will be able to figure out what’s causing a problem, or even prevent problems before they occur.
4. You can get help 24/7
You may have an in house IT manager, but is that person available to you 24/7? If you work in a small office chances are you only have one IT person and he or she is only available to you eight hours a day, takes sick days and wants a vacation at least once a year. If you use an IT company that is not local they may be able to help you somewhat, but it isn’t the same as someone who can be right there in your office with you the way a local Central Valley company can.
A local, professional IT company can provide you with 24 hour help. Remember, they have a whole team of people whose entire job it is to help you with both emergency and non-emergency technology problems.
5. An IT company can offer collective know how.
Any business relies on having a team of people with various backgrounds and experiences that can bring something unique to the table and IT experts are no exception to this rule. If you have just one or two people in an office handling your IT you do not get the wealth of experience that a company devoted to the subject has to offer.
6. It can save you money on personnel
If you are thinking of hiring an IT expert to work in your office, you may want to think again. Remember, between taxes, benefits and insurance, an extra employee can be awfully expensive.
Many IT companies can offer an option to have their services on retainer when you really need them. You can have a whole team of experts in your corner without wasting your budget on full time personnel you may not really need. Metro Networks can provide IT services to your Central Valley business. Feel free to call our IT Specialist for an estimate at 559-492-5985.